SocialatHome FAQ

  • I bought a ticket and I don't know how to connect to the virtual conference. How do I get this info?

    The details about how to connect have been by email. If you haven't seen this message, please search your email for a message from SocialAtHome or Mike Morrison. Occasionally these messages go to your spam folder. If you still can't find it, please send a text to our customer support team at: (587) 400-7809. Note: This number cannot accept phone calls - text messages only :-)

  • How do I get technical support before or during the virtual conference?

    Our customer support team is standing by before and during the the SocialAtHome conference. Please text your questions to (587) 400-7809. Note: This number cannot accept phone calls - text messages only :-)

  • Where can I find the full conference schedule?

    You can find the full conference in our virtual conferencing platform, or you can download it here.

  • WHO ORGANIZES SOCIALATHOME?

    SocialatHome Summit was created by Mike Morrison. Mike is the creator of Canada's largest digital marketing event series - SocialWest, SocialEast, and SocialCentral - attended by over 1,200 each year. You can find Mike on Twitter at @mikesbloggity. If you’d like to get in touch with him, send him an email at mike@socialathome.ca.

  • DO YOU OFFER REFUNDS?

    We are unable to offer refunds or ticket transfers for SocialatHome Summit tickets. If you think you may not be able to attend enough of the live sessions on June 11, you can purchase an upgraded ticket that provides access to a full archive of all conference sessions for 30 days following the event. Check out our ticket page for pricing and details.

  • I'M NOT A PROFESSIONAL SOCIAL MEDIA OR DIGITAL MARKETER. IS SOCIALATHOME STILL RIGHT FOR ME?

    Absolutely -- The SocialatHome Summit is for anyone using social or digital marketing to do better business. Most of our attendees are professionals who use these tactics as a part of a larger marketing program because they own their own business or work within small departments. All of our speakers are there to teach, not just talk, so you'll receive valuable instruction and have a chance to ask your questions. Plus, SocialatHome offers two different sessions for every hour so you can pick which is the best fit for your skill level and/or skill area that needs improvement. And of course, because this is a virtual event, you will have full access to recorded versions of all conference sessions for 30 days following the event. You don't have to worry about missing anything!

  • Do you offer nonprofit discounts?

    Yes, we are offering a limited opportunity for nonprofit discounts. For details, please send an email to info@socialathome.ca along with the name of the organization, which province and city you’re located in, and the number of tickets you may be interested in purchasing.

  • Do you offer Student discounts?

    Yes, we are offering a special discounted ticket for students with valid student ID from an accredited technical institute, college, or university in Canada. This ticket can be accessed through our ticket page. Note that we will request a photo of your valid student ID card after your purchase is complete.

  • WHAT ARE THE TERMS AND CONDITIONS OF ATTENDING?

    As a friendly reminder, when you complete your ticket purchase, you agree to the following terms and conditions:

    SOCIALATHOME CODE OF CONDUCT The SocialatHome Summit conference is dedicated to providing a harassment-free conference experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, or religion. We do not tolerate harassment of conference participants in any form. Conference participants violating these rules may be expelled from the conference without a refund at the discretion of the conference organizers. At our sole discretion, and without refund, conference organizers reserve the right to expel from the conference, and any associated events, anyone that we determine is behaving in a manner that could be disruptive to the conference or any other attendee.

    SOCIALATHOME PHOTO/VIDEO RELEASE From time to time, our events use photographs and videos of conference events in its promotional materials, on its website, and its social media accounts. By virtue of your attendance at SocialAtHome sessions and events, all conference visitors agree to the use of their likeness in such materials. If you have any questions about this release please email info@socialathome.ca

    LIABILITY SocialatHome and Bloggity Inc. will not accept liability for damages of any nature sustained by attendees or accompanying persons, or loss of, or damage to their personal property as a result of the SocialatHome or any related events.